Preventing burnout: Coping Strategies for Witnessing Atrocities

Understanding the Impact of Witnessing Atrocities

The world feels like a scarily inhumane place to live right now. Just when I think I can’t be any more shocked by the cruelty of another act of internationally sanctioned violence, a heartless national policy closer to home or a story I’m told by a client, friend or stranger, something new appears and ups the ante. I was hesitant to write about how those of us fortunate enough to be observing tragedy and brutality from a safe distance might be feeling. But, if we’re deeply impacted by what we’re observing in the world and moved to try to be part of the change, we must have opportunities to pause, process and get back out there in any way we can. The same is true whether we’re campaigning against systemic violence, leading a project that poses a risk of vicarious trauma or considering how we engage with and communicate about the information we’re able to access round the clock via social and traditional media. Let’s explore how we might prevent burnout, overwhelm, normalising what may once have shocked us, and feeling frozen with guilt or shame.

The most pertinent example of this for me right now is my response to witnessing seven months of genocide. I feel a sense of obscenity about the fact that, for me, life goes on more or less as normal when I’m not engaging with this horror. Many professionals working in frontline services and people who have lived through ongoing traumatic events can attest to how quickly the unthinkable can start to feel normal. We’re an incredibly adaptable species, with a need to make sense of our environments and the capacity to do what needs to be done in order to survive. Our brains are wired for energy saving wherever possible, and there’s a finite amount of energy available to stay in a place of shock, fear, anger, disgust and so on. And so, we may start to become numb, to distance ourselves from the costly business of feeling. If we’re very lucky, we may also be able to look away, and to avoid engaging with things that are happening to ‘others’. It’s an understandable response, and none of us should be put in a situation where we’re forced to reckon with the horrific choices made by fellow humans on a day to day basis. But something I look out for in my emotional world is a sense that the unfathomably awful images I’m seeing each day online might be starting to feel normal. It’s a sign that I’m reaching capacity and need to clear some space to process my emotions before I re-engage. Yes, that’s a privilege in itself – for anyone in literal survival mode, this is not an available luxury. But as allies, we’re of limited use to those we want to support if we’re burned out, numb or stuck. Using the resources we have and leaning on community to step in when we need to step away is crucial.

Compassion fatigue and vicarious trauma can be rife in systems that are under-funded, under-appreciated and over-subscribed. Taking on responsibility for too many people and too many projects can mean dangerously high stress levels for all, and a sense of distancing that starts to threaten empathy, mentalisation[1] and the capacity to see others as fellow, flawed humans who are probably doing their best. There are obvious structural solutions to this problem in the form of well funded public services including high quality training and support. So, when we’re not applying political pressure on this issue, what can we do about burnout and vicarious trauma prevention for leaders, campaigners and anyone who feels called to do something about the horrific events they’re witnessing?

COPING STRATEGIES for change and resilience

Firstly, some form of pressure valve can be invaluable. This can take many forms, from reflective practice spaces, to grief circles, embodied practices and space to share our thoughts, feelings and experiences with others who ‘get it’. It’s also important that these opportunities to let go, feel, express and reflect are contained and limited. We can’t get stuck in grief, despair, hopelessness, fear or anger, though it’s important to acknowledge, rather than suppress them. Knowing that there’s a specific time and space to let off some steam can help us to get through the day. In my experience, a well held space with a managed transition back into day-to-day activities is very much worth the required resources. That transition from engaging and expressing back to a more contained place might involve activities and tools that intentionally change the energy in the space and reconnect us with our capable, Adult selves before we dive back into whatever needs to be done. The timing, frequency and format of pressure valve activities deserve some careful consideration. And crucially (especially in a workplace environment), all involved need to feel safe enough to show up authentically and express what they need to express. If this doesn’t feel possible, there may be wider cultural issues to address within the team or group.

Perhaps that sounds easier said than done, especially if what people are processing involves deeply divisive and potentially traumatic themes. What do we do about competing needs? There are no magic wands here, sadly. It’s crucial that people are able to set and maintain their own boundaries, rather than feeling coerced into participating in something that doesn’t feel right for them – feeling ‘done to’ can often be a contributing aspect to the onset of burnout. One organisation that I work with offers separate (optional) reflective spaces for people of different identities, as well as spaces open to all – this may be a helpful approach to potential divisions and concerns about psychological safety in some cases. In any situation where discussions of sensitive topics might be encouraged, it’s advisable to have a strong and compassionate group agreement or shared set of values that everyone signs up to. How challenge and conflict might be met is a helpful consideration here.

 

‘We fight, we rest and we rise’ - taking breaks and re-engaging

(Jenny Moore)

When it comes to engaging with disturbing news, images and first hand accounts of violent and traumatic events, what’s the ‘right’ level of engagement? The potentially negative impact of excessively consuming social media isn’t a new or radical concept. I believe it might often be oversimplified or overstated, but I’m also aware of what my own experience tells me. It’s important to step away, to try to avoid the ubiquitous doomscrolling habit, and to give our eyes and brains a break from the never ending stream of new information and artificial blue light. We must apply the usual ‘put your own oxygen mask on first’ advice and look after our own health, listen to our bodies and let our minds rest. And yet, this is balanced with regular calls on those of us watching atrocities from a distance to ‘not look away’. Daily access to video footage, pictures and first hand accounts of horrific cruelty is a new concept, and brings an additional sense of responsibility, since we can’t claim to have been unaware. We’re being asked to witness, to mobilise, to see people’s humanity and recognise the value of their lives. For many of us, what we witness will feel like too much to bear or believe, and what we can offer will feel woefully inadequate. But we can witness to the best of our ability and capacity, taking space to re-energise where we need to and then re-engaging. Sometimes we need to look away for a moment, while perhaps connecting with gratitude that we are fortunate enough to do so. There’s an important distinction here between gratitude and guilt or shame. Sometimes, what we feel grateful for is an unearned privilege – something we’re lucky to experience or avoid due to the accidents of birth, time and place. Acknowledging that luck doesn’t necessarily have to lead to feeling guilty about it, though that’s an obvious next step (as is defensiveness, at times). The thing that’s so difficult to face is that occupation, war, famine, pandemics and so on could happen to any of us at any time. We may hope that, if it happened to us, that those not directly affected might step in and help. We’d probably want them to be as well resourced as possible, to be compassionate, informed and ready to roll up their sleeves and take any action, big or small, that might contribute to our survival and eventual return to thriving. We probably wouldn’t want them to be burned out, numb, paralysed with guilt or fear of doing the wrong thing or so overwhelmed and in denial that they refuse to acknowledge what they’re seeing.

building community support networks

When we’re feeling powerless, one of the solutions may once again be found in community. Creating spaces to decompress and share our experiences with others can help to relieve some of the heaviness of witnessing trauma, and in turn, can re-energise us for the onward journey. And when we’re feeling powerless, we can celebrate the small moments of shared humanity where we find them. We can remind each other of times that unbearable cruelty and oppression were forced to come to an end through political and financial pressure that millions of people came together to contribute to in their own ways, however small.

 

Resources & references

If you are feeling overwhelmed or experiencing burnout/vicarious trauma, please seek support:

Contact me to find out if I can help

Visit https://www.mind.org.uk/

 Self-care resources by TARSHI

 

Support for Palestine:

Gaza Emergency Fund

Medical Aid Palestine

Palestine Solidarity Campaign

 

 

‘We Fight, We Rest, We Rise’ (Jenny Moore/F Choir)





[1] Mentalisation is the ability to imagine what another person may be thinking and feeling