‘So what is it that you actually do?’ – Stories from a coach and facilitator with a niche job title (Part 2)
I offer coaching, facilitation and consultancy in a wide range of contexts with people in very different situations. But there are some common themes that arise for many clients – these include:
*Burnout and compassion fatigue
*Finding it difficult to express themselves or state their needs
*Feeling stuck in a ‘freeze’ response
*Working out ‘who am I now, and where next?’
*Creating community and finding places where they feel a sense of belonging
These challenges can show up in different ways and different situations, and it’s not always obvious at the outset that these are things that might need some attention. Sometimes, the reason a person comes to coaching is that they’re stuck with a specific issue in the workplace, difficulty communicating with someone in their life, needing support to make life decisions, or because they feel that they need some space to focus on improving their wellbeing.
But when we get below the surface, a lot of the themes that come up for people are human experiences that so many of us share in common. As a species, we’ve evolved to survive and thrive through cooperation, and we can be motivated by a need for belonging. That’s part of the reason that the relational aspect of any good coaching can be so transformative, and it’s also why I often find myself focusing on relationships, communication and what’s going on psychologically, emotionally and somatically in relation to them, regardless of what specific issues a client has come in with. Underneath a fear of speaking up and asking for a specific need (or want) to be met is often a belief such as ‘I’m too much’, ‘I’m not enough’ or ‘I mustn’t risk rejection’, which was likely a result of interactions with significant people earlier in life. Although coaching differs from therapy by being predominantly present and future focused, rather than spending a lot of time reflecting on the past, understanding why we’re carrying around self-limiting beliefs or struggling with a particular aspect of communication, self-care or decision making can be powerful in terms of breaking cycles and creating meaningful change.
So, what do I find useful in addressing these big topics?
The Coaching Relationship
A major foundation of any effective therapeutic or personal development focused relationship is building rapport, trust and enough safety to allow clients to express how they really feel and know that this will be met positively. That in itself, along with any interactions that lead to feeling seen and heard can be a powerful intervention for someone who is working with internalised beliefs about being ‘too much’, ‘not enough’ or ‘taking up too much space’. This might look like – for example - explicitly stating that emotions are welcome in the coaching space, responding calmly and warmly to what a client has shared, demonstrating reliability and showing that I’ve heard and understood, and offering permission to clients to be in the space, in their body and in the coaching relationship in whatever way they need to.
Beyond this, I might offer an experimental, sometimes slightly playful approach to collaboratively working with clients to discover what tools, resources and communication styles work best for them. I may use gentle challenge and checking out assumptions to support them to move past self-limiting beliefs. We may explore models, frameworks and metaphors or stories to make more sense of something a client is stuck with. These are tried and tested aspects of coaching work, and I’m always delighted when they result in a new insight that leads to meaningful change – like when one client realised that there was a pattern of discounting her own needs when communicating with others in her personal and professional life, and began working on a strategy to address this that led to huge improvements in her work and relationship with her partner.
An Embodied Approach
I also find an embodied approach to addressing some of these big themes is really effective. We’re finally starting to move away from approaches to personal development that seem to view us as floating heads with clear distinctions between the cognitive, emotional, physical and behavioural aspects of ourselves. It’s becoming clear to more and more people that we can’t really separate our thoughts, emotions, experiences, body sensations and physical/mental health. I got into embodiment work because I was in a wellbeing and communication crisis of my own, and because most of my coaching work, at least in the early days, focused on performance and presentation, which have embodied aspects to them. We communicate using our bodies, and when this is in the context of verbal communication or vocal performance, our body is our instrument. There’s a feedback loop between the physical sensations we feel, whether we’re holding tension in our bodies, how we’re taking up space, how we feel emotionally, and what we communicate. On a societal level, we’re learning more and more about the ways in which we can re-regulate an over or under-stimulated nervous system in order to get back to a place of calm, clear thinking and here-and-now presence. That’s really helpful in situations where we might feel stressed, anxious, angry or overwhelmed. So there’s always an element of embodied practice in my coaching, even if that ‘only’ involves encouraging clients to notice physical responses and offering sugggested ways to ground themselves when things get challenging. We might also play with embodying a particular thought, feeling or experience, and seeing what happens to the client’s communication, emotions or thought processes when they try different ways of breathing, taking up space, engaging muscles or letting go of tension.
Connecting with Intuition
Offering tools that support deep relaxation, connection with our most intuitive, Adult selves and space to meaningfully reflect can also be transformative when someone is stuck in a place of feeling ‘frozen’, unable to work out what to do next, or afraid to set courageous goals that will bring them what they need in order to feel as healthy and fulfilled as possible. Using breathwork, guided visualisations and other tools that can help clients to enter this deeply reflective space can be a great jumping off point for identifying values, working out what they would ideally like their life to look like, connecting with what they feel passionate about, and moving on to take steps towards the goals they have set from a place of calm, curiosity and intuition. Sometimes, we can surprise ourselves when we tap into feelings, ideas and dreams that we’re less aware of on a conscious level, and that can lead to powerful insights and ability to get ‘unstuck’ in decision making processes. One client came to coaching because of burnout and a need to address work-life balance. They hadn’t had the time or space to reflect on what they wanted to do next in life or how to achieve a more sustainable pace while satisfying their career goals until they found a way to protect some time for coaching sessions in which to slow down and consider this. We used visualisation exercises to connect with the client’s values, needs and passions. This was the first step in a change of career that they later fed back brought them joy and helped them to feel more like their authentic self than they had in a long time.
Self-Expression Work
I also support clients to express themselves with courage, authenticity and clarity. That might be in the context of speaking up about their own needs and views, performance and presentation, addressing a fear of being seen and heard or all of the above. It can be so helpful to have a practice space in which making mistakes, ‘saying the unsayable’, being vulnerable and making noise are explicitly welcomed and encouraged. Again, the working relationship makes a huge difference here, as it’s far easier to take risks when we trust the person who is supporting us to do so. It’s important to go at the pace that works best for each person, and for them to be reminded that they are in control of the situation. Permission to stop, say no and ask for a specific need to be met are important in letting a client know this – especially if they have a history of needing to over-adapt in order to please others and stay safe. Beyond this, there are lots of ways that I might support someone to express themselves more freely. Inviting a playful approach can be helpful in some situations (and absolutely the wrong thing to do in others – tailoring support to individual need is so important here). Distraction can help in cases where someone is caught in a feedback loop of self-criticism and stifled expression/communication. I enjoy seeing the difference it can make when I support people to connect with their emotions and speak, sing or present as themselves (rather than emulating someone else or trying to be who they think others might want to hear). The changes can be subtle or hard to pin down, but the difference is in the emotional connection – it’s so exciting when someone expresses something in a way that sparks a real human to human connection and helps me tap into my own emotional world for a moment. That’s an example of courageous, authentic communication, which can be so transformative in contexts from moving past conflict, to advocating for our needs, to being able to move and inspire an audience.
If you’d like to find out more and discuss how I might be able to support you with any of the challenges described here, I’d love to hear from you – you can contact me here.